We have made every effort to make sure our apps run smoothly on a variety of devices. If you have problems please email me at: email@example.com. We are open to constructive criticism, and are willing to improve our apps in future versions. Please do not leave negative reviews on the Apple App or Google Play stores.
Frequently Asked Questions:
What devices and iOS versions will your apps run on?
We have tested our apps on the iPod 5, iPad 2, 3, mini, and iPhone 6s+ on iOS versions 7,8, and 9. Please do not try to run our apps on the iPod 4, iPhone 4, the iPad 1, or earlier models as the cpu cannot keep up with the graphics and will lag or crash the app.
Why does your app crash on my device?
We have tested all our apps on a variety of apple devices, and none of them have crashed. Assuming you are not running them on an iPhone 4, iPod 4, or iPad 1, please try clearing the ram by swiping all the apps off the screen. You can also try rebooting the device by holding down the power and volume down buttons. If the crashing persists contact us at: firstname.lastname@example.org.
Why is the app locked in portrait mode or text is missing on the screen in iOS 8.1 or 8.2 or a joystick missing on iOS 9 on the iPhone 6 models?
Always run the latest version of the app. We occasionally do find problems with our apps and fix them with an update.